Hearth Depot is an authorized dealer for America's leading hearth and heating manufacturers. We sell genuine, factory-backed fireplaces, patio heaters, gas logs and accessories — never grey-market or refurbished units — so every product you buy from us carries its full manufacturer warranty.
We hold direct dealer authorization with the brands we carry, including Modern Flames, Empire Comfort Systems, Dimplex, Touchstone and Bromic Heating. That authorization matters. It means warranty claims are honored, technical support comes from the manufacturer, and replacement parts stay available years after purchase.
Sizing a firebox, choosing between direct vent and vent-free, working out clearances for a patio heater — these are not decisions to make from a spec sheet alone. Our team answers questions before you buy, not just after. Reach us on live chat or at support@hearthdepot.com, Monday through Saturday, 8:00 AM to 8:00 PM EST.
Most orders ship free within the contiguous United States. Fireplaces and heaters are freight items, and we coordinate curbside delivery appointments with the carrier. Full details are in our Shipping & Delivery policy.
You have 45 days to return most items. Please read our Returns & Refunds policy and Cancellation policy before ordering a freight item, because visible damage has to be noted with the driver at the time of delivery.
Hearth Depot is operated by BE-COMMERCE LLC, a Wyoming limited liability company.
BE-COMMERCE LLC
30 N Gould St Ste 24751
Sheridan, WY 82801, United States
Phone: +1 (888) 398-1887 (Monday–Saturday, 8:00 AM – 8:00 PM EST)
Email: support@hearthdepot.com